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I currently have two annual accounts with this host
I will let you know more when I have more information. I got these accounts about 4 months ago - mostly because of the 4500 megs nad 75 mysqls per account. There have been glitches such as when I was told that I was exceeding my space count when I only had 60 megs uploaded, and a number of times I found an ACCOUNT SUSPENDED folder in my ws_ftp. On each of those they told me that I could just delete the folder as long as I was getting access to ftp and my website. SO that worked out well. NOW, however, my ftp as of yesterday and still - is totally suspended. ws_ftp and corel ftp return - you connection was gracefully refused. I asked tech support what was going on and they said - We're passing this matter onto the adminstration and they will follow up on this with you. When I got the spaces they told me they were "content neutral." I have some anti-bush, anti illegal alien stuff on just one of my sites. I read their ACCEPTABLE USE POLICY AND toc very carefully and I have not violated any provision there, so now I get to wait until monday (no access from friday until monday is a huge waste of time for me) to find out what they are doing. There were no warnings, no indication of this and even though I can access the file directory from the cpanel, I'm not going to do any work until I find out whats going on. Should my accounts be cancelled, and even if they give me a prorated refund (and they better), I will file a complaint with the attorney general in their state and mine - there is no reason for the suspension. None at all. I have been hard at work on two national sites for 4 months now and having some host cause me to lose all that would be cause for the complaints and a possible lawsuit. Hopefully they will have a good explanation, and I can report a good result. MajorHart
John Hansen (majorjh@socket.net)
- http://www.american-states-online.com/ |
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