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Avoid them
I've been with them for one year. Lots of features, but very poor reliability (my site was down for long periods of times, repeatedly). They claim all their servers are Xeons and P4 with at least 1 Gig Ram. It's false, since they once offered to transfer me onto another machine, a low-end celeron with 512 megs of Ram...I shared a server with 187 other sites, that probably included porn sites, since the CPU/Memory usage was always high.
The worst thing is that they will keep charging you even if you cancel. 40 days or so before my account expired, I asked that they confirm that they wouldn't keep charging me and renew it without my consent. I've sent them daily emails during two weeks, never got a reply, and guess what, they renewed it. Luckily, before they did so, I told my credit card fraud department I suspected that such an illegal transaction would happen, so I was protected (they renewed both my domain name and account, but later terminated the account. The domain name is still registered)
Don't trust the network status indicator on their website. It always states "good", since it's not even an applet, just take a look at the page's source code. Their live chat system doesn't work. Their phone lines are always busy.
Accuburst sucks. Avoid them.
Aaron J. Sinclair (e-mail hidden) |
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