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SCAM - RACKET - FRAUD - DESPICABLE - BEWARE

I have been with AccuBURST for over a year. They are not reliable in any way and I am still not recieving all of the services touted in the hosting plan.

I can't get ahold of anyone by phone. I've sent dozens of emails to them over the past year and they haven't returned or acknowledged a single one. I can log into my billing account, but not the help desk area (hmmmmmm). They will not open a trouble ticket for me. They will not tell me why their trouble ticket system doesn't work, or provide a way for me to open a trouble ticket other than by phone (which they don't answer). [Get this] When I told them I was having problems opening a trouble ticket, they told me to open a trouble ticket. I have left messages with them since nobody ever answers the phone and they have still never opened a trouble ticket for me.

Their servers are slow, and overtaxed, and down much of the time. Their 99.9% uptime agreement is by ping only, so when HTTP, FTP, SMTP, CPanel or MySQL are down it is not a breech of the agreement even though their service is unreliable.

I have felt nothing but injustice since I signed on with this company. Burn in hell, AccuBURST.

HELP TAKE THIS COMPANY DOWN BY FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU. I DID. https://odr.bbb.org/odrweb/public/GetStarted.aspx

Matthew Copeland (e-mail hidden)
- http://www.hottieq.com/

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