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Good Enough
I've had lots of problems with eHostPros over the years...
Too much down time... Unannounced software updates that break various things... Mail servers unresponsive... The latest problem is that their mail server was blacklisted because one of their other customers was sending spam. I couldn't send emails that I really needed to send.
eHostPros does not have the latest and greatest control panel. Another annoyance is that their domain management tool, their billing tool, their help desk, and their control panel are all SEPARATE. Four different sites with four different passwords to manage the various aspects of your account.
However, I can't totally trash eHostPros.
The customer service is *terse*, and so it seems unfriendly, even cold. It can be really off-putting. On the other hand, they are incredibly responsive. They reply rapidly, and this is consistent. And I've got to admit, they've actually been pretty generous to me. They've accommodated requests without charging me. (For example, they're moving me to a different server so my email will work again, and they aren't charging me, although this is normally a service they charge for.)
Their plans are cheap. They have a plan right now that costs $2.99/mo. The plan includes a lot of great stuff. You don't need to pre-order for 2 years, either.
They must be doing something right with their servers. My websites load quickly. And lately I actually haven't had any problems with downtime.
Now, I have experienced annoying downtime with eHostPros in the past. However, I've been reading reviews of other web hosts, and they all get slammed for this.
In fact, I've noticed that for any given web host, you can find a plethora of bad reviews. Why are so many people so angry about their web hosts? Why are so many web hosts so terrible? I think it's because web hosting is highly competitive, and in order to compete they all over-promise. Customers who use the basic features are generally happy, but power users discover all the crappy failings and get pissed off.
I just don't think you'll find an established, affordable web host that has no bad reviews.
So here's the verdict on eHostPros:
They're completely unreliable, and yes I recommend them. Because as far as I can tell ALL affordable web hosts are unreliable.
p.s. Beware perfect 10/10 reviews of any web host. I'm led to believe that the proprietors post positive reviews themselves. This is scummy, but actually seems to be a common practice.
Makakiloan (e-mail hidden) |
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