far too many problems
Quite cheap, support is always available, but the biggest problem is I knew this. Every other time I needed to do something I had to contact them. Problems ranging from cpanel down, addon domains etc dropping off the system, email not working.
There is a huge lack of easily available information on server addresses etc, which could easily be solved with a few how to pages.
But the straw that broke the camels back was an extremely poorly handled server transfer. |
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| Ratings (Out of 10) |
| Overall |
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3.00 |
| Uptime |
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9.00 |
| Speed |
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5.00 |
| Support |
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3.00 |
| Value |
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4.00 |
Not Recommended
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70 out of 128 people found this review helpful.
Reviewed by Matt (e-mail hidden)
on Fri Feb, 24 2006 at 12:45 EST
Customer for duration of 6 months - 1 year (http://www.1618designs.net/)
IP Address: 196.44.150.247
Source: WHO |
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Hostony has quick reliable customer service.
I have had to use the customer service quite a few times, mostly for minor things such as my email not working or the HELM Control Panel not working. (Yeah, I'm on Windows...whoops :( Oh well). Anyways, they have instant message chat as well as live chat on their website. I always get answers on problems solved within minutes. There are times where I have to submit a support ticket and within a matter of hours my problem has been resolved.
There was also one time where my account was charged for something I didn't order. Supossedly someone had upgraded my account without my knowlege. I sent in a ticket and within 1 day I was refunded the difference and given an apology.
I really like this company and I think that you should join with them also because they area revolution in web hosting with their cheap prices. Except for domain registration, but oh well.
Don't worry I don't work for this company so sorry if I pumped them up at all. |
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| Ratings (Out of 10) |
| Overall |
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9.00 |
| Uptime |
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10.00 |
| Speed |
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9.00 |
| Support |
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9.00 |
| Value |
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10.00 |
Recommended
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76 out of 134 people found this review helpful.
Reviewed by Neil (neil@neilkelty.com)
on Thu Feb, 09 2006 at 21:12 EST
Customer for duration of 1-2 years (http://www.neilkelty.com/)
IP Address: 69.245.177.40
Source: WHO |
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All of the reviews that you see on this site were written by our visitors, and may or may not reflect our judgment of the actual hosting companies themselves. The content you see here is provided "as is", and without warranty of any kind. We hope that the information on this site is helpful, but you use it at your own risk. |
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