Reliable and Value
We have signed up for another web site "we-dance.info" and chose lunarpages since we have had a good experience with our other site "fpcpc.org" which we manage for our church. "we-dance.info" will be for our own use. We have found lunarpages to be reliable, easy to use and a great bargain. |
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| Ratings (Out of 10) |
| Overall |
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10.00 |
| Uptime |
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9.00 |
| Speed |
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10.00 |
| Support |
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10.00 |
| Value |
|
10.00 |
Recommended
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98 out of 168 people found this review helpful.
Reviewed by Arthur F. Hayes (arthayes@tampabay.rr.com)
on Sat May, 17 2008 at 20:43 EDT
Customer for duration of More than 5 years
IP Address: 70.126.24.175
Source: WHO |
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| Review # 1 out of 27 Lunarpages Reviews |
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Rock Solid Hosting Company
Since past 2 years i am with lunarpages.com and i recommend all of my friends to luanrpages. All of us are very happy with the professional support & server performance. The important thing in success of any hosting company is Support lever and response to your tickets in which lunarpages got my vote by 10/10 |
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| Ratings (Out of 10) |
| Overall |
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10.00 |
| Uptime |
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9.00 |
| Speed |
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9.00 |
| Support |
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10.00 |
| Value |
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10.00 |
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Recommended
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93 out of 170 people found this review helpful.
Reviewed by Yasir Ilyas (bestyasir@yahoo.com)
on Thu May, 01 2008 at 7:22 EDT
Customer for duration of 2-5 years
IP Address: 86.96.226.15
Source: WHO |
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Was this review helpful?
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| Review # 2 out of 27 Lunarpages Reviews |
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Unreliable sever; Long downtime; Impatient Support; Lost customer files
The server has been down for two days. When it is up again, our files got deleted. We called in for service. It took multiple attempts to actually talk with a representative (We kept getting a voice message box). When the representative picked up, he was impatient and raised voice to the customer and said that there might have been a hacker and such. He then hung up on us. |
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| Ratings (Out of 10) |
| Overall |
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2.00 |
| Uptime |
 |
5.00 |
| Speed |
 |
6.00 |
| Support |
 |
0.00 |
| Value |
 |
4.00 |
Not Recommended
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108 out of 177 people found this review helpful.
Reviewed by director (chris.friend.msn@gmail.com)
on Fri Apr, 25 2008 at 11:22 EDT
Customer for duration of 2-6 months
IP Address: 72.81.94.9
Source: WHO |
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| Review # 3 out of 27 Lunarpages Reviews |
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LunarPages - By far the best
Lunar Pages has been a great webhost for me. I've had no site downtime other than my taking the site down to re-build or revamp, but that's of my doing. Most of my problems are answered very quickly. I remember before I got LunarPages, I was asking a support question and I got a response from sales in less than 6 minutes. It made me feel great knowing I could have fast service from a reliable host. I've never had one problem with LunarPages, just me and my lack of html. lolz... I recently thought about canceling to a cheaper host, but then seen the services they offer were not as great as LunarPages was. So I decided to stick with LunarPages for it's superior services, webspace, and bandwidth. All in all, I have to give LunarPages a perfect 100% on my grading scale for their surpassed reliability, stability, performance, and excellent customer support. |
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| Ratings (Out of 10) |
| Overall |
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9.00 |
| Uptime |
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10.00 |
| Speed |
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10.00 |
| Support |
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7.00 |
| Value |
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9.00 |
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Recommended
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109 out of 200 people found this review helpful.
Reviewed by Andy (e-mail hidden)
on Wed Oct, 17 2007 at 15:53 EDT
Customer for duration of 6 months - 1 year (http://www.sonic-promotion.us/)
IP Address: 69.123.115.214
Source: WHO |
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| Review # 4 out of 27 Lunarpages Reviews |
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great service
I myself am quite happy with lunarpages. They make the extra effort to be helpful. Very good price, great service. Highly recommended. |
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| Ratings (Out of 10) |
| Overall |
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9.00 |
| Uptime |
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9.00 |
| Speed |
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9.00 |
| Support |
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10.00 |
| Value |
|
9.00 |
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Recommended
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96 out of 207 people found this review helpful.
Reviewed by Wei (waynexsong@gmail.com)
on Fri Mar, 30 2007 at 23:34 EDT
Customer for duration of 1-2 months
IP Address: 67.87.232.69
Source: WHO |
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| Review # 5 out of 27 Lunarpages Reviews |
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LUNARPAGES IS GREAT!!!
The technical support team in Lunarpages are SUPER. I have dedicated server hosting with them and their technical support team are always willing to help. Never push our problem to each others among themselve like ipower does. Their forum is also great, question post, always a reply with a short period of them. Never let their customers hanging. Never have down time, price is reasonable. Management people are also friendly, really can't ask for more. I am glad that we found Lunarpages. |
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| Ratings (Out of 10) |
| Overall |
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10.00 |
| Uptime |
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10.00 |
| Speed |
|
10.00 |
| Support |
|
10.00 |
| Value |
|
10.00 |
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Recommended
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122 out of 197 people found this review helpful.
Reviewed by Francis Y. Lee (fylee216@hotmail.com)
on Wed Mar, 28 2007 at 16:22 EDT
Customer for duration of 2-6 months (http://www.goyuno.com/)
IP Address: 66.214.168.97
Source: WHO |
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Was this review helpful?
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| Review # 6 out of 27 Lunarpages Reviews |
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Great Support
I am writing from Brazil, and a couple of months I´ve been looking for a VPS Windows Plan, (good and cheap).
I found gate.com, lunarpage.com and easycgi.com, comparing with this plans, gate would be better than others but after start the order I had a surprise:more 35 US$ to 1 year of support!!! (note any place in website says something about this "new" tax). I canceled the order and started with lunarpages.
I bought a business plan, but after some days nobody send me instruction to access my new account. Then I call the phone, and someone gave me instruction to access the chat.
Sarwan Jassi, ask me some question and explain me that you don't have VPS Windows Plan, only dedicated one, after some 1 hour (more or less) I told him that I would like to cancel my order.
I told him, that I will go to easycgi, after some minutes, he said that he talked with his supervisor and that he will configure the a new VPS windows account OFF cost!!!! Because it's a Beta one.
Today, Sarwan Jassi and I, (start, the game again) and he solved all my questions, canceled the old Linux plan, and right now he is configuring my new VPS windows server.
Let me tell you! It's was a great job!!! My english isn't good but Mr Sarwan Jassi have patient to listen my problem, talk with his supervisor and give me a solution.
It´s was a best support! A hope after beta time, the level of support continues, that the price be cheap and that Sarwan Jassi, help me always over there.
Thank you very much, Jassi!
Jose Eduardo Camargo
From Brazil
+55 11 50124952 (home office)
obasico@uol.com.br
www.inglesem8semanas.com |
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| Ratings (Out of 10) |
| Overall |
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9.00 |
| Uptime |
|
9.00 |
| Speed |
|
9.00 |
| Support |
|
10.00 |
| Value |
|
9.00 |
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Recommended
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116 out of 204 people found this review helpful.
Reviewed by Eduardo (obasico@uol.com.br)
on Mon Mar, 19 2007 at 19:13 EDT
Customer for duration of Less than one month. (http://www.inglesem8semanas.com/)
IP Address: 201.1.26.86
Source: WHO |
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Was this review helpful?
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| Review # 7 out of 27 Lunarpages Reviews |
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Car Wreck at best!!
Just moved from Go Daddy to Lunar Pages because I needed better performance for some of my dynamic applications that I was putting up. And my e-mail was not reliable.
The servers were better when they didn't change servers on me and my site went down. After being on hold for a long long time, they finally came on line and figured out what the problem was. Very professional and excellent help when you get it.
All in all I'm extremely frustrated with the poor customer support. Hours on hold and no response to online ticket requests.
The end is near!
At least GO Daddy had people to answer the phones. |
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| Ratings (Out of 10) |
| Overall |
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2.00 |
| Uptime |
|
7.00 |
| Speed |
 |
8.00 |
| Support |
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0.00 |
| Value |
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8.00 |
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Not Recommended
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104 out of 210 people found this review helpful.
Reviewed by Harold Melamed (e-mail hidden)
on Mon Feb, 19 2007 at 21:32 EST
Customer for duration of Less than one month. (http://www.crazy-harry.com/)
IP Address: 24.251.236.98
Source: WHO |
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Was this review helpful?
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| Review # 8 out of 27 Lunarpages Reviews |
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Great service
I have recently started hosting sites with lunarpages after becoming disillusioned with the hosting companies I have been using in the Uk for the last few years.
Like all service providers, a company's commitment to customers is only truly tested when one encounters problems, or at least needs answers to questions. I have been let down to various degrees by different hosts in the past, sometimes waiting weeks for a response to a request for support, sometimes never receiving a response, and sometimes receiving a response that didn't address the problem!
Having decided that I needed to find a new hosting company, I spent a whole day on the internet researching hosting companies, and was disappointed to find that so many webmasters were also having problems with numerous other hosts. I was beginning to think "Better the devil you know ..." and was almost resigned to sticking with what I already had.
Then I found reviews of lunarpages.com ...
Sure, I found a few complaints, but in almost every case the problem was addressed, often in public via the lunarpages forums. It occurred to me that a company willing to open themselves up for potential public criticism was a sign of confidence in their ability to answer their customers' questions.
I transferred one of my sites to lunarpages to try them out - to my surprise and delight it was a painless process and was handled very quickly. I then decided to host a new site with them, a site I intend to use for testing things out for clients before publishing properly - I purchased a domain name and hosting package on Saturday afternoon, and it was available by teatime! I was astonished!!!
The third site I host (so far) has a .uk.com domain. I was unsure how to go about handling this as it has a non-standard "extension", so I asked support what to do. A couple of quick emails later it was all done.
My questions, both pre- and post-sales, have been answered very quickly and efficiently, a level of support which I have never experienced before.
On top of this, the cost of hosting is relatively cheap (especially with the current exchange rates!), and even the basic hosting package comes with FrontPage Extensions - I typically have to pay £25 per year, approximatley 50 dollars, for this in the UK.
Then of course there's the free software - fantastic!
In summary - in addition to the great value of packages, my confidence that lunarpages will repond to my questions (no matter how dumb!) quickly means I will definitely be hosting more sites with them.
Phil Cook |
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| Ratings (Out of 10) |
| Overall |
|
10.00 |
| Uptime |
|
10.00 |
| Speed |
|
8.00 |
| Support |
|
10.00 |
| Value |
|
10.00 |
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Recommended
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102 out of 213 people found this review helpful.
Reviewed by Phil Cook (phil@gr8-graphics.co.uk)
on Thu Dec, 28 2006 at 5:27 EST
Customer for duration of 2-6 months (http://www.gr8-graphics.co.uk/)
IP Address: 82.10.49.146
Source: WHO |
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Was this review helpful?
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| Review # 9 out of 27 Lunarpages Reviews |
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Awesome Hosting, Wish I'd found them sooner!
Great people, great service, especially in the Customer Service Department! I HIGHLY recommend them to all who want a website and to those who already OWN a website.
Great pricing and free Domain(s) for as long as you are their client, what can anyone ask for more?
LunarPages so totally ROCKS!A |
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| Ratings (Out of 10) |
| Overall |
|
10.00 |
| Uptime |
|
10.00 |
| Speed |
|
10.00 |
| Support |
|
10.00 |
| Value |
|
10.00 |
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Recommended
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121 out of 211 people found this review helpful.
Reviewed by John Santos (spoiledboy10@yahoo.com)
on Sun Oct, 29 2006 at 22:59 EST
Customer for duration of 6 months - 1 year (http://www.speakfreeamerica.com/)
IP Address: 172.194.144.178
Source: WHO |
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| Review # 10 out of 27 Lunarpages Reviews |
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Lunar Pages value and customer service is phenomenal
Hey,
I find that most people, myself included, are quick to contact support when there is a problem, but rarely find time to send a note of thanks when things are going well. Usually I would say that this is due to most companies performing adequately and not really impressing much. In the case of Lunarpages service, I think it would be an injustice not to note what a tremendous job they do in taking care of customers.
I started building web pages as a hobby nearly 10 years ago and found Tripod as a free service that worked fine for me as a novice web designer. A couple years later, I was designing sites for my mothers dog kennel and soon after for a few of her then jealous friends (we like to call them all, the "dog women"). Eventually she needed more space and wanted her own domain name, so we upgraded to their "pro" service that cost us about $24 a year more for less than 10% of the disk space we get with lunarpages, few advanced features comparatively, faulty user interfaces, poor billing procedures that had our site down often, and minimally adequate yet slow customer service.
I have been on Lunarpages for just over a month and I can't begin to express my joy with the difference in the service. The value of the "basic" plan has been unreal in comparison: 1GB disk space, unlimited subdomains and a free add on domain, MySQL and PHP, even the Viper Guestbook is cool! So much that I haven't gotten in to yet, but look forward to. So many new things I've learned already just having so many features available here. Adding in the free Coffee Cup software is HUGE. What a tremendous resource of software for us "novice" web builders. Was beating my head against my monitor for 2 weeks trying to get an rss feed running right prior to 5 mins work on the Coffee Cup RSS News Flash creator. The time I've saved with the Coffee Cup Pix converter is astonishing... I could go on for ever on my new found love of Coffee Cup!
The customer service is the icing on the cake that makes this company one that I will gladly pass on to others, maybe even forcibly if I have to! The responses are quick, even when I tagged one as "low priority" I had a response the next morning. Even when there was nothing they could really do to help me while I was impatiently anxious to get the transfer of domain off of Tripod, they responded kindly and supportively.
I cannot begin to convey how thrilled I am to be there and my only regret is that I didn't find them sooner!
Thank you all for the great service,
Jason Ensor
osagecollies.com |
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| Ratings (Out of 10) |
| Overall |
|
10.00 |
| Uptime |
 |
9.50 |
| Speed |
|
10.00 |
| Support |
|
10.00 |
| Value |
|
10.00 |
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Recommended
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125 out of 228 people found this review helpful.
Reviewed by Jason Ensor (e-mail hidden)
on Sun Aug, 20 2006 at 14:13 EDT
Customer for duration of 1-2 months (http://www.osagecollies.com/)
IP Address: 12.217.60.124
Source: WHO |
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| Review # 11 out of 27 Lunarpages Reviews |
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Unparalleled Customer Support
I do freelance web design and typically pick a host based on the clients budget and individual needs. However, Lunarpages has consistently stood above the crowd. Their phone and internet are truly unparalleled.
Most recently I had requested helpful information on how to upgrade my server from PHP 4 to PHP 5. They responded quickly and handled everything for me with no down time and no hesitation. What surprised me was there willingness to help me further. They are very well-mannered and helpful… no support calls to India with these guys.
For $6.95/mo. Lunarpages is the best value for your dollar. You will inevitably call or email support and when you do, these guys are more than willing to help.
.michael chan |
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| Ratings (Out of 10) |
| Overall |
|
10.00 |
| Uptime |
|
9.00 |
| Speed |
|
9.00 |
| Support |
|
10.00 |
| Value |
|
10.00 |
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Recommended
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134 out of 229 people found this review helpful.
Reviewed by Michael Chan (michael@dandeliondebris.com)
on Wed Jul, 26 2006 at 12:15 EDT
Customer for duration of 6 months - 1 year
IP Address: 72.192.137.118
Source: WHO |
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| Review # 12 out of 27 Lunarpages Reviews |
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excellent hosting
I have good things only to say about them the staff members there are all extreamly helpful i have a total of 5 hosted with lunarpages all on different availible plans. I will continue to recomend them to all of my friends and clients. |
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| Ratings (Out of 10) |
| Overall |
|
10.00 |
| Uptime |
|
10.00 |
| Speed |
|
10.00 |
| Support |
|
10.00 |
| Value |
|
10.00 |
|
Recommended
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|
140 out of 229 people found this review helpful.
Reviewed by Smokering (e-mail hidden)
on Wed Jun, 14 2006 at 18:57 EDT
Customer for duration of 2-5 years (http://www.switd.com/)
IP Address: 70.180.197.123
Source: WHO |
|
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| Review # 13 out of 27 Lunarpages Reviews |
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Professionalism and Reliability
I moved from a webhost that I think was in some guy's garage. No support, no responses. My web site wouldn't resolve and it took over a month to fix. I move to Lunarpages and I am instantly won. Great interface, lot's of features. Support! E-mail support and I have NEVER gotten a response that took more then an hour. Plus, a great community of users and moderators who can help with anything support can't. Lunarpages can't be beat! |
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| Ratings (Out of 10) |
| Overall |
|
10.00 |
| Uptime |
|
10.00 |
| Speed |
|
10.00 |
| Support |
|
10.00 |
| Value |
|
10.00 |
|
Recommended
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117 out of 235 people found this review helpful.
Reviewed by Dan (e-mail hidden)
on Thu Mar, 23 2006 at 19:45 EST
Customer for duration of 6 months - 1 year
IP Address: 24.237.251.149
Source: WHO |
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| Review # 14 out of 27 Lunarpages Reviews |
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Superb support!
I moved to Lunarpages from another company recently. The support has always been great and the stability even better. There have been problems here and there, as with any webhost, but they were always taken care of in a timely manner.
They answer their support tickets in mere hours compared to the days of some others...that's if they answer your ticket at all!
I would highly recommended Lunarpages! For the price, they can't be beat. |
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| Ratings (Out of 10) |
| Overall |
|
10.00 |
| Uptime |
|
10.00 |
| Speed |
|
10.00 |
| Support |
|
10.00 |
| Value |
|
10.00 |
|
Recommended
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|
112 out of 231 people found this review helpful.
Reviewed by Daniel (e-mail hidden)
on Fri Mar, 17 2006 at 14:45 EST
Customer for duration of 2-6 months
IP Address: 24.239.80.241
Source: WHO |
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| Review # 15 out of 27 Lunarpages Reviews |
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Copyright © 2006-2007 Web Hosting Opinions | All Web hosts by Alphabet
All of the reviews that you see on this site were written by our visitors, and may or may not reflect our judgment of the actual hosting companies themselves. The content you see here is provided "as is", and without warranty of any kind. We hope that the information on this site is helpful, but you use it at your own risk. |
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