Great Prices, Low Customer Service
hi, i have had a couple of websites hosted by redstarnetwork over the past few years, and I must say the prices are great for the amount of space and hosting I need. I have never had a problem with server downtime in the past 2 1/2 years of having websites hosted with them.
The only complaint I have with this company, which is a main reason why im currently looking for another webhost, is the lack of customer service. I bought a .com name through them, and then a few months later cancelled my hosting package. I asked them to transfer the domain to my namecheap account, and it took around 2 weeks to get finished. Also when i cancelled my account, they STILL charged me for the following month. I must say though, they did give me a refund as soon as I emailed them, as the payment plan is a subscription via paypal.
overall, I would not recommend anyone to this hosting company, as the customer service is not up to par at all.
- Robb
www.cre8tiv-vision.com |
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| Ratings (Out of 10) |
| Overall |
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7.50 |
| Uptime |
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10.00 |
| Speed |
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10.00 |
| Support |
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3.00 |
| Value |
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10.00 |
Not Recommended
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43 out of 71 people found this review helpful.
Reviewed by Robb (robb.dreamweb@gmail.com)
on Thu Feb, 09 2006 at 0:55 EST
Customer for duration of 1-2 years (http://www.cre8tiv-vision.com/)
IP Address: 68.40.137.7
Source: WHO |
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